We are a customer oriented company.  We know that with out you there is no point in being in business.  If you are having problems with one of our products please contact us right away so that we can address the problem.

A product may only be returned by first contacting PonyUpGrade.com for approval of return.

Please contact us at sales@ponyupgrade.com or phone 269-429-9558 for assistance.

Products may only be returned if it is within 15 days of customer receipt and they are in an unused and unaltered condition in their original packaging.

Shipping charges are not refundable 

Product warrantanties vary by the manufacturer, and are therfore subject to their individual corporate policies.